Shipping & Returns
HOLIDAY SHIPPING INFORMATION
For delivery by December 24th you'll need to follow these as general guidelines for your package to arrive on time. Generally speaking if you are near or within Colorado your package will arrive within one or two business days. Otherwise follow these guidelines:
For orders placed before 12pm MT on:
- December 17th - Ship Ground or 1st Class mail
- December 18th - Ship Priority Mail or other express services.
- December 22nd - Ship 2-Day Air or in some cases Priority Mail
- December 22nd - 23rd Next Day services will be required unless you are within Colorado
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping for Grip bags
Due to the size of the Grip bags, express shipping prices are quoted separately from the order confirmation email - within 1-2 business days.
Shipping for Disc Golf Baskets (Targets)
Due to the size and weight of disc golf targets, standard ground and express shipping prices are quoted separately from the order confirmation email - within 1-2 business days. Our gift wrapping service is not available on this item.
* Colorado Customers: Because we offer free shipping on most items that ship to Colorado (but not baskets), please check the box on the basket's item-page to add back in shipping costs for that item.